Terms Of Business

C.O.D .
Orders are shipped COD cash or certified check unless an account
has been established. Refused COD shipments will be subject to a
10% restocking fee, plus the cost of freight out & back.

CHARGE CARDS
We accept VISA and MasterCard. We do not keep card information
on file without your permission, so please have your card ready
when ordering.

PREPAYMENT
You may prepay an order by sending a blank check made out to
ESSCO, limiting the dollar amount on the face of the check. This will
allow us to complete the check for the exact amount of your order.
Please include sufficient funds to cover shipping charges.

OPEN ACCOUNT
You may apply for an open account by submitting a completed credit
application. The credit process takes from two to four weeks, and if
approved, you will be notified by mail. Open account terms are Net
30 days from the date of the invoice.
Purchases need to average at least $50.00 a month to maintain an
open account.
There is a $15.00 service charge on all returned checks.
Ohio accounts that do not want sales tax charged must complete and
return a tax exemption certificate to Electric Sweeper Service Company.
Sales tax will be charged until we have received the completed
certificate.

MINIMUM ORDER
Our minimum order is $30.00. We will ship orders under our minimum
for a $3.00 handling charge. Add-ons to orders in house are exempt
from the minimum order fee.

BACK ORDERS
Back orders are held until your next order to avoid excessive freight
charges. lf you want an item sent out immediately upon receipt, please
let your sales representative know. lf you choose not to accept back
orders, we can mark your account accordingly. You may still back order
an item at anytime by advising your sales representative.

SPECIAL ORDERS
We are more than happy to special order an item that is not presently
in our inventory. Special ordered items cannot be cancelled or returned.

FREIGHT CHARGES
All orders are shipped F.O.B. Valley View, (Cleveland) Ohio. Truck shipments
are sent freight collect. UPS or Federal Express charges are added to
your Invoices.
Eligible freight charges within the continental United States, on parts orders of
$550.00 or more that are paid within payment terms may be deducted.
The amount eligible for deduction will be noted on the invoice.
Late payment of these invoices voids the free freight provision. Vacuum cleaners, polishers, motors, cleaning
liquids, Host products and built-in piping are excluded from the free freight
program as are any COD fees.

DAMAGED or LOST MERCHANDISE
Transportation companies assume all liability from the time a shipment
is received by them until the time it is delivered to you. Our liability
ceases at the time of shipment. Claims for damaged or lost merchandise
must be made directly with the delivering carrier. Keep the damaged
parts in the original container, with packing, for the carrier's inspection
or pickup. Shortage of damage on freight shipments must be noted
on the freight bill by the driver before signing. Please call us if you
need assistance.

SHORTAGE CLAIMS
Claims for shortage must be made within 5 days of receipt.

RETURNS
There is no penalty for goods returned within 60 days of invoice date.
We can only credit new and unused, unmarked goods in resalable
condition. Returns made after 60 days will be accepted at our discretion
and are subject to a 15% restocking fee. No returns are allowed on special
ordered items. RETURN PROCEDURE: Properly pack merchandise
and include your name and address, invoice number, invoice date,
part number and quantity being returned along with the reason for
the return.

GUARANTEE
Original equipment parts carry the manufacturers warranty. All of Our
parts are 100% warrantied to be free from defects in material and
workmanship. Replacement (non-original) parts are chosen based on
their quality, durability, and ability to function properly. This warranty
is in lieu of all other warranties, expressed or implied, including
warranty of fitness for a particular purpose or use. Electric Sweeper
Service Company is not responsible for any incidental or consequential
damages of any nature whatsoever.

DISCLAIMER
We have worked diligently to insure the accuracy of this web site. All
information is for reference purposes only. Electric Sweeper Service
Company cannot accept responsibility for changes in models, part
numbers, specifications, or for typographical or clerical errors. Prices
and conditions on this web site are subject to change without notice.