Aftermath of Hurricane Florence FedEx Service Update
Aftermath of Hurricane Florence
Last updated: September 20, 2018
The aftermath of Hurricane Florence is causing hazardous conditions across the Eastern region of U.S. Our top priority is the safety and well-being of our team members, as well as providing the highest level of service to our customers. Although contingency plans are in place, some service delays and disruptions can be anticipated for inbound and outbound shipments in the Eastern region of U.S. FedEx is committed to providing service to the best of our ability in areas that can be safely accessed.
Click here to download affected cities, states and ZIP Codes.
Up to date information on weather advisories can be found at the National Weather Service.
FedEx cares about your safety and we encourage you to prepare for natural disasters. Click here to learn how to prepare your family.
Shipping to affected areas?
To help avoid delays, we encourage you to contact your recipients to verify whether their location is open or able to receive deliveries.
Note that potential service disruptions may not affect FedEx Express, FedEx Ground, FedEx Freight, FedEx Office, etc. the same. This may result in different levels of impact as well as cities, states and ZIP Codes serviced.
Continue to check fedex.com for service updates. For specific shipment status information, please track your shipment at fedex.com. You can also stay up to date by subscribing to FedEx Service Alert email notifications at the FedEx Email Subscription Center. Consistent with the provisions of the FedEx Service Guide, shipments delayed due to the storm are not eligible for a refund or credit under the money-back guarantee policy.